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Senior Public Relations Manager

Senior Public Relations Manager

Company 
Quicken Loans Inc.
Location 
US-MI-Detroit

Position Details

Who We Are

We’re not only the largest online mortgage lender in America, we’re also the second largest mortgage lender overall – closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past seven consecutive years, 2010 – 2016. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for three consecutive years, 2014 through 2016, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with. 

 

If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 12 years running, hitting #1 the last four years and we were ranked #5 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2016, remaining in the top-30 for the past 13 years.

What You'll Do/Need

The Senior Public Relations Manager provides strategy for and skillfully executes on external and internal communications. This team member is prepared to roll up their sleeves and share their vision of all things Quicken Loans, especially in the technology space. They are flexible and work fast and efficiently while remaining detail-oriented. They have familiarity of the public relations field and show awareness of media trends on a local and national level.

Responsibilities

  • Develop and implement captivating public relations programs in support of Quicken Loans and our Family of Companies
  • Position Quicken Loans as a technology leader both in and out of the mortgage sector
  • Develop and nurture lasting relationships with a diverse base of media, with a focus on national
    technology reporters
  • Use a broad base of communications skills to evangelize the Quicken Loans message
  • Prepare written materials in multiple styles to appeal to a variety of audiences and demographics
    while maintaining core messaging
  • Participate in crisis communications and strategy development and implementation
  • Plan and manage press tours, conferences and events

Requirements

  • Bachelor’s degree in communications/public relations/journalism
  • Seven years of experience
  • Experience managing crisis communications strategy with proven examples of success
  • Social media knowledge, including the ability to customize and promote messaging across
  • multiple social platforms
  • Proven experience securing media coverage in print and broadcast media
  • Lasting relationships with national media in the technology sector
  • Strong writing skills with proven track record of writing in multiple voices for a multitude of
    audiences

What’ll Make You Special

  • Experience working in the financial technology (Fintech) space

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes and more

Why We're Different

 

Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.

 

Quicken Loans is an equal opportunity employer.

 

Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010 – 2016 Primary Mortgage Origination studies and the 2014 – 2016 Primary Mortgage Servicer studies. 2016 Origination (or Sales) based on 5,182 total responses and measures experiences and perceptions of consumers who originated a new mortgage, surveyed in July – August 2016. 2016 Servicing based on 7,542 total responses and measures experiences and perceptions of consumers with their current mortgage servicer, surveyed in March – April 2016. Your experiences may vary. Visit JDPower.com.

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