We’re not only the largest online mortgage lender in America, we’re also the second largest mortgage lender overall – closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past seven consecutive years, 2010 – 2016. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for three consecutive years, 2014 through 2016, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with.
If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 12 years running, hitting #1 the last four years and we were ranked #5 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2016, remaining in the top-30 for the past 13 years.
What You'll Do/Need
Each Regional Vice President is responsible for a team of Account Executives (AEs) and is expected to increase and grow the company’s wholesale lending business by developing and maintaining mortgage loan broker/correspondent relationships and agreements with qualified banks, community banks, credit unions and other financial institutions (QFIs) within the Regional Vice President’s authorized territory and by hiring, training and leading assigned AEs.
Provide direction and leadership for a designated sales region, which is composed of up to 10 AEs for wholesale and correspondent QFIs
Set and meet monthly production and revenue goals while protecting the company’s profit margin
Assist in developing effective training programs for new and existing AEs and QFIs
Build strong relationships with AEs, QFIs and all leaders of the company to improve morale and increase AE and relationship retention
Plan for leadership succession
Interview, identify and hire qualified AEs, preferably with an existing book of QFI business and significant industry and/or AE experience
Determine the appropriate number of AEs to hire over time to maximize market penetration
Lead regional meetings to discuss AE and region accomplishments, company initiatives and targeted market development strategies
Provide leadership and direction to AEs to help them identify, develop and sign up QFIs, including evaluating and understanding financial and other information about prospective QFIs in order to make a preliminary determination of whether the prospective financial institution is a QFI under the company’s guidelines, and monitor such information with respect to existing QFIs for significant adverse changes while providing feedback and direction to AEs on this information
Assist AEs with initial on‐site training, updates and information regarding the company’s loan programs, loan guidelines, and loan processing and closing systems, technologies and practices
Regularly visit QFIs to obtain additional referrals and commitments for and submission of loan production
Analyze performance ratios for AEs’ overall book of business, including rate lock conversions, application‐to‐close ratios, turn times, product mix, bank/credit union mix, early payoff and other performance‐related items as identified
Ensure execution of all contractual obligations for newly developed relationships
Work with the Operations team to maximize pipeline movement and mediate challenges at the loan level
Keep abreast of QLMS pricing relative to the competition and provide specific feedback on pricing and strategy recommendations to counter the competition
Identify, analyze and recommend new market trends and opportunities
Live the company’s ISMs and uphold the company’s standards for client service
Coach AEs to ensure that all region members are consistently upholding the integrity of the company
Work closely with human resources to coach team members and provide action plans for underperforming team members
Travel as necessary (40% – 50% of the time), including out of state
Understand and comply with the rules and regulations associated with real estate transactions and the mortgage process
Region includes: MI, IN, IL, WI, MN, IA, MO, ND, SD, KS, NE
What You'll Get
Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
Other incentives, contests and rewards, including trips, event tickets, cash prizes and more
Why We're Different
Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.
Quicken Loans is an equal opportunity employer.
Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010 – 2016 Primary Mortgage Origination studies and the 2014 – 2016 Primary Mortgage Servicer studies. 2016 Origination (or Sales) based on 5,182 total responses and measures experiences and perceptions of consumers who originated a new mortgage, surveyed in July – August 2016. 2016 Servicing based on 7,542 total responses and measures experiences and perceptions of consumers with their current mortgage servicer, surveyed in March – April 2016. Your experiences may vary. Visit JDPower.com.