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Business Analyst

Business Analyst

Quicken Loans Inc.

Position Details

Who We Are

Transform an Industry. Transform Your Career.


We’re constantly innovating the mortgage industry, so we’re constantly looking for flexible, curious minds that thrive when collaborating to solve complex problems.


And once those problems are solved, they’re ready for whatever’s next.


On the Technology team, when you’re not busy revolutionizing the mortgage industry with the technology that you create, you’ll get personal time each week to work on whatever tech projects you want.


If you’re ready to transform an industry and transform your career, we want to hear from you. 


What You'll Do/Need

The Business Analyst is the liaison between the business and technology that works closely with our business partners to identify and determine how their technology can be used to best support/enhance their day to day processes. A Business Analyst creates clear understandable recommendations and solutions that engineers and the technology team use to create systems and tools to meet the needs of their clients.  Business Analysts create recommendations, functional specifications, and test changes.



  • Business Analyst will work with specific team(s) within the business to determine their technology needs
  • He/she may work with a variety of partners such as Business Consultants, Business members, Engineering and QA to deliver quality technology solutions
  • While their primary concentration will be within one application they may work with other supporting applications
  • This highly motivated person is able to handle aggressive deadlines and balance multiple responsibilities while maintaining system integrity
  • They demonstrate a passion to learn about our business and technology


  • Associate or Bachelor Degree, mortgage lending work experience, or equivalent work experience
  • Typically has over two years of IT or mortgage work experience or equivalent with understanding of specific area of mortgage lending or use of a specific application
  • Understands business, the goals, and vision for their partner team
  • Able to identify and analyze business problems, find opportunities, and offer solutions 
  • Able to clearly articulate and effectively write business requirements
  • Write use cases or specifications for changes 
  • Ability to understand and use XML and/or JSON
  • Able to document simple (non-complex) processes with technical flow charts, related to primary responsibilities
  • Analysis of how the request impacts other systems and business processes
  • Defines test conditions 
  • Develops accurate and complete test plans
  • Tests implemented changes for bugs and accuracy to the business requirements

  • Provide communication to business partners of when new features will be available

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes and more

Why We're Different


Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.


Quicken Loans is an equal opportunity employer.


Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010 – 2016 Primary Mortgage Origination studies and the 2014 – 2016 Primary Mortgage Servicer studies. 2016 Origination (or Sales) based on 5,182 total responses and measures experiences and perceptions of consumers who originated a new mortgage, surveyed in July – August 2016. 2016 Servicing based on 7,542 total responses and measures experiences and perceptions of consumers with their current mortgage servicer, surveyed in March – April 2016. Your experiences may vary. Visit​

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