Quicken Loans

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Product Manager

Product Manager

Company 
Quicken Loans Inc.
Location 
US-MI-Detroit

Opportunity Details

Who We Are

We’re America’s largest mortgage lender, closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past eight consecutive years, 2010 – 2017. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for four consecutive years, 2014 through 2017, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with.

 

 

If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years. We were also ranked #14 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2018, remaining in the top-30 for the past 15 years.

What You'll Do/Need

A Product Manager is responsible for developing and driving part of our online mortgage experience for a specific market segment. We’re looking for a talented and passionate team member who will own innovation and improve client experience. If you have a proven track record of finding a better way to guide people through dynamic, customized experiences across devices, we want to talk to you.  

 

 

Responsibilities

  • Provide leadership on an overall client/business experience vision and apply it to user flow, experience, and applications (web and mobile)
  • Obtain a deep understanding of our client types and their online behaviors, and find new opportunities to improve their experience with Quicken Loans
  • Be the subject matter expert of your segment and how it interacts with surrounding processes, tools, and systems
  • Identify market opportunities by analyzing QL’s competition and creating detailed action plans
  • Direct the product roadmap, thinking three to twelve months in advance
  • Collaborate with other teams to conceive, develop, and execute end-client features
  • Utilize metrics data and user research to drive priorities and decisions
  • Work with engineering and product design on rapid prototyping and validation of MVP
  • Work with internal training teams to ensure smooth internal rollout of product enhancements  

Requirements

  • Bachelor’s degree in business management, marketing, computer science, information management systems or a closely related field
  • Prior experience in product management for web and mobile products  

What’ll Make You Special

  • Strong background in data analysis, usability and/or software development and architecture
  • Prior experience developing financial products
  • Never-ending, self-motivated curiosity which has continuously led to innovation

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes and more

 

Why We're Different

 

Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.

 

Quicken Loans is an equal opportunity employer.

 

Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010–2016 Primary Mortgage Origination and 2014–2016 Primary Mortgage Servicer StudiesSM. 2016 Origination (or Sales) based on 4,666 total responses and measures experiences and perceptions of consumers who originated a new mortgage, surveyed in July–August 2016. 2016 Servicing based on 5,922 total responses and measures experiences and perceptions of consumers with their current mortgage servicer, surveyed in March–April 2016. Your experiences may vary. Visit JDPower.com.

 

Quicken Loans is the #1 online lender and the second largest retail mortgage lender in the U.S., according to National Mortgage News, Quarter 2, 2016.

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