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Team Leader, IT Controls

Team Leader, IT Controls

Quicken Loans Inc.

Position Details

Who We Are


Could Be Your Thing


The Quicken Loans Family of Companies is obsessed with always finding a better way through the creativity, innovation and transformative thinking of our leaders and team members. We certainly have the desire and ability to adapt to a changing world. And we are known to have changed the world ourselves – from revolutionizing the mortgage banking industry, to creating new technology-driven ventures, to developing life-changing career experiences, to revitalizing the communities in which we live, work and play.


We understand that the type of people we hire have a lot to share. They are transformative thinkers who help us bring about radical change. We give our team members the creative environment, freedom to think and explore, and to advance their new ideas and thoughts. That’s why we created Bullet Time, our signature program for rapid-fire innovation that nurtures “intrapreneurs” among our tech team members.


Here, the Next Big Thing could be your thing.

What You'll Do/Need

The Team Leader, IT Controls leads a variety of subject matter experts in the implementation of IT controls and control frameworks. This team member leads a specific team to support and maintain new and existing technical controls in support of both internal and external audits.  


  • Achieve results by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling and disciplining team members; and initiating, coordinating and
  • enforcing systems, policies and procedures
  • Maintain a team by recruiting, selecting, orienting and training team members; ensuring a safe and secure work environment; and identifying personal growth opportunities
  • Maintain effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing information technologies
  • Complete projects by coordinating resources and timetables with other teams
  • Act as the IT focal point for controls-related activities and support internal audit findings and responses
  • Stay informed of control framework changes and incorporate best practices into the controls framework
  • Coordinate internal and external testing of control effectiveness and develop responses to any findings
  • Recommend information technology strategies, policies and procedures by evaluating organization outcomes, identifying problems, evaluating trends and anticipating requirements
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies


  • Bachelor's degree or significant relevant experience
  • 5 years of technology experience
  • Proven ability to lead a progressive IT group
  • Understanding of IT controls and control frameworks
  • Familiarity with SOC controls and audits
  • Broad knowledge of data processing systems, concepts and methodologies
  • Proficiency in Microsoft Office Suite
  • Solid client service, time management and leadership skills as well as written and verbal communication skills
  • Ability to communicate technical concepts to technical and non-technical audiences
  • Ability to manage multiple concurrent projects and motivate team members
  • Experience with implementing effective and innovative software development methodologies
  • Operations experience in a production environment
  • Analytical and problem-solving skills
  • Demonstrated aptitude for learning new technologies
  • Understanding of general business, healthcare and health coverage issues
  • Proven ability to think and work outside the box
  • Ability to learn new software systems quickly

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes and more


Why We're Different


Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.


Quicken Loans is an equal opportunity employer.


Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010 – 2016 Primary Mortgage Origination studies and the 2014 – 2016 Primary Mortgage Servicer studies. 2016 Origination (or Sales) based on 5,182 total responses and measures experiences and perceptions of consumers who originated a new mortgage, surveyed in July – August 2016. 2016 Servicing based on 7,542 total responses and measures experiences and perceptions of consumers with their current mortgage servicer, surveyed in March – April 2016. Your experiences may vary. Visit​



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