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Web Optimization Specialist

Web Optimization Specialist

Company 
Quicken Loans Inc.
Location 
US-MI-Detroit

Opportunity Details

Who We Are

We’re not only the largest online mortgage lender in America, we’re also the second largest mortgage lender overall – closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past seven consecutive years, 2010 – 2016. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for three consecutive years, 2014 through 2016, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with. 

 

If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 12 years running, hitting #1 the last five years and we were ranked #5 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2016, remaining in the top-30 for the past 13 years.

What You'll Do/Need

The Web Optimization Specialist will use qualitative and quantitative data to develop testing strategies, identify tangible insights and communicate actionable recommendations to business partners. They are responsible for designing effective test campaigns and providing detailed analysis and insight on campaign results. They work closely with clients (product design, user experience, content, business analysts, developers and project managers) daily to execute, provide consulting and report on strategies/learnings. They leverage analytics and optimization tools to present their key findings and recommendations.

Responsibilities

  • Perform detailed analysis and develop strategic testing roadmaps
  • Execute day-to-day test result reporting and test design/setup, which includes identifying key performance indicators, interesting segments and micro-conversions
  • Translate data and statistical findings into a concise, logical and digestible format for internal and external audiences
  • Switch gears quickly between multiple tests and analyses spanning various web products
  • Strategize within the big picture to help identify testing that will make the greatest impact  

Requirements

  • One year of A/B and multivariate testing experience
  • Experience performing (setting up and interpreting results) A/B and multivariate testing using tools such as Maxymiser, Adobe Target or Optimizely
  • Advanced Microsoft Excel skills, including pivot tables
  • Curiosity to discover, analyze, understand and make decisions/recommendations through data
  • Ability to manage and execute on multiple requests/priorities that require quick turnaround times
  • Strong statistical skills
  • Familiarity with digital marketing and/or digital product development
  • Strong project management, interpersonal, written communication, verbal communication, critical-thinking and problem-solving skills
  • Dedication to learning and developing skill set

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes, and more

 

 

Why We're Different

 

Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.

 

Quicken Loans is an equal opportunity employer.

 

Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010-2016 Primary Mortgage Origination StudiesSM. 2016 study based on 3,267 total responses measuring 13 lenders and measures opinions of consumers who originated a new mortgage. Proprietary study results are based on experiences and perceptions of consumers surveyed in July-August 2016. Your experiences may vary. Visit jdpower.com

 

Quicken Loans is the #1 online lender and the 3rd largest retail mortgage lender in America – according to National Mortgage News.

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