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Systems Engineer, Mac Engineering

Systems Engineer, Mac Engineering

Company 
Quicken Loans Inc.
Location 
US-MI-Detroit

Position Details

Who We Are

OUR NEXT BIG THING

Could Be Your Thing

 

The Quicken Loans Family of Companies is obsessed with always finding a better way through the creativity, innovation and transformative thinking of our leaders and team members. We certainly have the desire and ability to adapt to a changing world. And we are known to have changed the world ourselves – from revolutionizing the mortgage banking industry, to creating new technology-driven ventures, to developing life-changing career experiences, to revitalizing the communities in which we live, work and play.

 

We understand that the type of people we hire have a lot to share. They are transformative thinkers who help us bring about radical change. We give our team members the creative environment, freedom to think and explore, and to advance their new ideas and thoughts. That’s why we created Bullet Time, our signature program for rapid-fire innovation that nurtures “intrapreneurs” among our tech team members.

 

Here, the Next Big Thing could be your thing.

What You'll Do/Need

The Engineer on the Mac Engineering team will serve as an administrator of all Mac OS X workstations and servers used to maintain and support the Apple infrastructure. This individual will manage, maintain and enhance the applications deployed to our clients across all company sites. They’ll also be responsible for planning, executing and documenting new projects as well as improving and documenting existing systems.

 

Responsibilities

  • Troubleshoot advanced operating systems and application issues on Mac OS X and some Linux servers
  • Provide administration and support of Mac OS X computers and servers
  • Install, support and configure software applications for Mac OS X workstations and servers
  • Package and repackage software applications for mass deployment to OS X workstations
  • Create automation solutions
  • Engineer homegrown solutions for supporting, deploying or managing Mac workstations
  • Provide Tier-3 support for help desk personnel
  • Participate in an on-call rotation

Requirements

  • Fundamental understanding of administering Mac OS X in an enterprise or education environment (Red Hat/CentOS Linux knowledge is a plus)
  • Knowledge of OS X management tools such as Casper Suite or equivalent
  • Familiarity with directory services such as Active Directory or LDAP
  • Experience with the command line and BASH shell scripting (experience with Python, Objective-C or SWIFT is a plus)
  • Multi-site environment experience
  • Self-motivation and adaptability
  • Be able to work with and interact easily with teams outside of the Mac Engineering team for support, troubleshooting and deployments
  • High sense of urgency and high level of integrity
  • Great communication, analytical and problem-solving skills
  • Familiarity with Microsoft Office 2011 is preferred
  • Third-level customer service support experience is preferred
  • Experience with mobile device management is a plus

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes, and more

 

Why We're Different

 

Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.

 

Quicken Loans is an equal opportunity employer

 

Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010-2016 Primary Mortgage Origination StudiesSM. 2016 study based on 3,267 total responses measuring 13 lenders and measures opinions of consumers who originated a new mortgage. Proprietary study results are based on experiences and perceptions of consumers surveyed in July-August 2016. Your experiences may vary. Visit jdpower.comQuicken Loans is the #1 online lender and the 3rd largest retail mortgage lender in America – according to National Mortgage News.

 

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