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VP of Talent Acquisition

VP of Talent Acquisition

Quicken Loans Inc.

Opportunity Details

Who We Are

We’re not only the largest online mortgage lender in America, we’re also the second largest mortgage lender overall – closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past seven consecutive years, 2010 – 2016. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for three consecutive years, 2014 through 2016, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with. 


If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 12 years running, hitting #1 the last five years and we were ranked #5 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2016, remaining in the top-30 for the past 13 years.

What You'll Do/Need

The VP of Talent Acquisition will lead the development and execution of Quicken Loans and the Family of Company’s recruitment strategy. They will define, develop and implement a best-in-class approach to attracting, evaluating and hiring top talent. The ideal candidate is a natural leader with strategic recruiting experience and proven ability to develop strong relationships across the entire organization. They will thrive in a fast-paced environment, and will proactively evaluate business needs, and translate them into practical recruiting plans and processes, ensuring that the right people are being hired, at the right time, in the right positons.

What You’ll Do

  • Lead a team of over 100, providing strategic direction and staffing expertise to all of Talent Acquisition, with an ultimate goal of acquiring the best talent for Quicken Loans and the Family of Companies
  • Provide leadership, training, coaching, and guidance to Talent Acquisition team and hiring leaders on interviewing best practices, offer recommendations, negotiating/creating job offers, closing, and administrative functions involved in full cycle recruiting
  • Utilize knowledge of business needs and priorities to develop recruiting strategies and programs that ensure an ongoing pipeline of top talent to fill positions at all levels in the organization including strategic and executive positions
  • Partner with hiring leaders and senior leaders in a pro-active way that manages hiring expectations, and ensure high-quality candidates remain engaged throughout the entire selection process
  • Design, implement and maintain the appropriate processes, tools, systems and training necessary to scale and support the recruiting function
  • Provide expert guidance, facilitation and collaboration for all senior leaders and hiring leaders to recruit, identify, select, onboard, and retain highly skilled best in class candidates
  • Collaborate and execute on employer brand initiatives
  • Introduce innovative hiring methodologies through identifying unique and non-traditional sources for finding candidates
  • Drive execution of monthly and annual hiring goals in all areas of Talent Acquisition, including full-time hiring, intern hiring, college recruiting, internal transfers, veteran hiring, and sourcing
  • Drive the focus on candidate experience to ensure that candidates are treated with the highest standards of integrity and professionalism
  • Provide expertise to human resources and senior leadership on headcount and succession planning strategies
  • Ensure reporting objectives are met and data is transformed into useful business intelligence
  • Analyze trends and metrics to understand business needs to align recruiting strategies
  • Manage team metrics and performance, ensuring each team member's personal growth and career development
  • Identify and negotiate contracts with external recruiting, technology and vendors that support the pre-employment process

What You’ll Need

  • Subject matter expertise in Talent Acquisition
  • 5+ years’ experience building, growing and leading successful, high-volume recruiting or sales teams
  • The ability to balance the strategic with the practical, implementing and driving execution
  • Previous success with introducing, implementing, and sustaining key Talent Acquisition initiatives and showing direct, positive linkages to achievement of the business strategy
  • Strong metrics orientation with a track record of driving performance and evaluating the ROI of Talent Acquisition plans
  • Possess strong executive presence with demonstrated ability to develop positive relationships and success in influencing leaders across the company at all levels
  • Strategic thinker with hands-on style to deliver practical and effective solutions
  • Well-organized and comfortable with prioritizing and managing multiple priorities and tasks
  • Experience creating and implementing projects and processes from inception to completion
  • Possess sense of urgency, can do attitude with a focus on continuous improvement
  • Familiarity with the cutting edge of current talent identification and recruiting strategies
  • High levels of resourcefulness, influence, organizational savvy, execution skills (strategy through implementation) and executive presence
  • A demonstrated ability to develop positive relationships and success in influencing leaders across the company at all levels
  • Proven experience networking and building lasting relationships with individuals inside and outside of the organization
  • Experience strategically sourcing candidates from a variety of sources; managing/driving the full life cycle recruitment process, conducting compensation analysis at the onset of the recruitment process and managing negotiations and closing at the offer stage
  • A Bachelor’s Degree

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes, and more

Why We're Different


Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.


Quicken Loans is an equal opportunity employer.


Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010-2016 Primary Mortgage Origination StudiesSM. 2016 study based on 3,267 total responses measuring 13 lenders and measures opinions of consumers who originated a new mortgage. Proprietary study results are based on experiences and perceptions of consumers surveyed in July-August 2016. Your experiences may vary. Visit jdpower.comQuicken Loans is the #1 online lender and the 3rd largest retail mortgage lender in America – according to National Mortgage News.


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