Quicken Loans

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Team Leader, Technology - Digital Asset Management

Team Leader, Technology - Digital Asset Management

Quicken Loans Inc.

Opportunity Details

Who We Are

We’re not only the largest online mortgage lender in America, we’re also the second largest mortgage lender overall – closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past seven consecutive years, 2010 – 2016. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for three consecutive years, 2014 through 2016, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with. 


If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 12 years running, hitting #1 the last five years and we were ranked #5 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2016, remaining in the top-30 for the past 13 years.

What You'll Do/Need

Quicken Loans is looking for a motivated and pacesetting Technology Team Leader to lead the Digital Asset Management group; a leader who understands the methodologies and technology used to create a vision for their team and provide proper guidance. They work with business partners, vendors, and other technology teams to ensure effective execution and delivery of our products.  They must be willing to adapt to a fast paced, constantly changing environments, along with helping their team do the same effectively.



  • Complete projects by coordinating resources and timetables with teams of focus
  • Verify application results by conducting system audits of technologies implemented
  • Recommend information technology strategies, policies, and procedures by evaluating organization outcomes
  • Maintain team by recruiting, selecting, and training team members
  • Maintain effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies
  • Accomplish results by clearly communicating job expectations, including appraising job results, coaching and disciplining team members, and enforcing systems, policies, and procedures
  • Maintain professional and technical knowledge through attending educational workshops, reviewing professional publications, establishing personal networks, etc.
  • Contribute to team effort by accomplishing related tasks as needed
  • Focuses on the strategic, big picture side of the DAM
  • Lead overall strategy, implementation and workflow of the DAM
  • Works with the team to create taxonomies and information architecture solutions
  • Leads the team to set governance and retention policies for the DAM
  • Train and advise other DAM professional on Metadata and taxonomy standards, governance and retention policies
  • Maintaining metadata and taxonomy models, evaluating possible changes on an ongoing basis and communicating to team(s) as needed
  • Leads team to develop and build processes for ingestion of assets and metadata/tagging


  • Bachelor's degree or significant relevant experience
  • Five years of technology experience
  • Proficient in Microsoft Office Suite
  • Proficient knowledge of data processing systems, database concepts, and methodologies
  • Experience in implementing effective and innovative database and software development methodologies
  • Operations experience in a production environment
  • Proven ability to lead a progressive IT group
  • Solid client service skills
  • Ability to communicate technical concepts to both technical and non-technical audiences
  • Understanding of general business, health care, and health coverage issues
  • Must work with a purpose and have a strong sense of urgency
  • Detail-oriented team player that can handle workloads with deadlines
  • Proven ability to think outside the box
  • Experience with Digital Asset Management systems
  • Knowledge of digitization of content including digital image capture and scanning, image, audio, and video formats and codecs, file conversion, archiving, data mining and metadata taxonomies
  • Complete knowledge of the admin side of DAM (e.g. users, permissions, access)
  • High level familiarity with metadata, taxonomy, and taxonomy creation

What’ll Make You Special

  • Digital asset or content management user experience
  • Experience building a DAM system from the ground up
  • Experience and knowledge of multiple DAM systems
  • Experience or knowledge of MAM Systems
  • Understanding of content creation workflows
  • Understanding of digital asset preservation and archival best practices
  • Understanding of transcoding, proxies, and delivery


What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes, and more


Why We're Different


Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.


Quicken Loans is an equal opportunity employer.


Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010-2016 Primary Mortgage Origination StudiesSM. 2016 study based on 3,267 total responses measuring 13 lenders and measures opinions of consumers who originated a new mortgage. Proprietary study results are based on experiences and perceptions of consumers surveyed in July-August 2016. Your experiences may vary. Visit jdpower.comQuicken Loans is the #1 online lender and the 3rd largest retail mortgage lender in America – according to National Mortgage News.


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