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Data Analyst

Data Analyst

Company 
Opportunity Detroit LLC
Location 
US-MI-Detroit

Opportunity Details

Who We Are

We’re not only the largest online mortgage lender in America, we’re also the second largest mortgage lender overall – closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past seven consecutive years, 2010 – 2016. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for three consecutive years, 2014 through 2016, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with. 

 

If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 12 years running, hitting #1 the last five years and we were ranked #5 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2016, remaining in the top-30 for the past 13 years.

What You'll Do/Need

The Quicken Loans Community Investment Fund works to drive the Quicken Loans Family of Companies “For-More-Than-Profit” work by strategically investing in our home cities to grow population, drive job growth and increase economic opportunity for all. This team is made up of diverse, empowered individuals who work together and with our external partners to create programs, track data, empower team members and more.   The Data Analyst role on this team serves other team members, senior leadership and our public relations team. They track data from several systems such as team member volunteer data, vendor spend, grant spend and overall impact of our neighborhood, education, activation, safety and entrepreneurship investments in the communities we serve. Additionally, the QLCIF is a relatively new team so this position has the unique opportunity of helping to build and sustain our community, human and financial data systems.   

Responsibilities

  • Condensing large, often complex data and theory into clear, concise, easy-to-understand observations
  • Conduct analyses on large volumes of data to look at performance, quality and trending
  • Perform root cause analysis on internal and external data and processes to answer specific business questions, and to identify points of interest and ways to improve the process based on those results
  • Understand and apply tools for gathering data and performing analysis
  • Run reports and disseminate results on a regular basis
  • Perform ad hoc reporting and analyses as needed
  • Act as a liaison between teams to gather and communicate essential information for process improvement

Requirements

  • Two or more years workplace experience (or other relevant experience)
  • Experience with Microsoft Office suite, including mid-level Excel skills such as VLOOKUP
  • function, pivot tables and formulas
  • Mid-level SQL experience
  • Strong oral and written communication skills      
  • Ability to work independently or as part of a team
  • Strong active-listening, problem-solving and troubleshooting skills
  • Aptitude for new concepts, especially as they relate to technology and analytics

What’ll Make You Special

  • Entry- to mid-level ArcGIS experience

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes, and more

Why We're Different

Meet the anti-corporate culture of Quicken Loans, where there's no daunting hierarchy, "boss" is a four-letter word, and if you work hard, you're the one who'll reap the rewards, both personally and professionally. More than any other place you'll work, we're dedicated to honing your skills, helping you grow and making sure you have plenty of fun while you're at it.

 

Quicken Loans is an equal opportunity employer.

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