Quicken Loans

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Partner Care Specialist (ORM)

Partner Care Specialist (ORM)

One Reverse Mortgage LLC
US-CA-San Diego

Opportunity Details

Who We Are

One Reverse Mortgage, a Quicken Loans company, is one of the fastest-growing reverse mortgage companies in the nation. Every day, more and more senior homeowners choose One Reverse Mortgage for their home financing needs.

What You'll Do/Need

One Reverse Mortgage is a Quicken Loans company, which means we have a combined 33 years of mortgage experience. One Reverse Mortgage is also one of the fastest growing reverse mortgage companies in the nation. Every day, more and more senior homeowners are choosing One Reverse Mortgage for their home financing needs.


  • Wholesale Processor for Reverse Mortgage Loans
  • Professionally communicate with our Partners (loan officers & loan processors), realtors, closing agents, underwriters, and third parties throughout the loan process
  • Request, pursue, and review loan documents from clients and third parties
  • Enter, maintain, and update account records accurately and efficiently in our Loan Origination System
  • Understand the sense of urgency needed to meet deadlines
  • Prioritize and multitask efficiently
  • Anticipate client needs to ensure overall client satisfaction
  • Meet all production expectations with a low error rate


  • A minimum of 2 years of recent mortgage loan processing experience
  • Reverse Mortgage experience is a plus
  • Exceptional attention to detail
  • Problem solving and time management skills
  • High energy and looking to work in a fast-paced environment
  • Excellent writing and verbal communication skills
  • Ample Microsoft Office, Adobe PDF, and standard office equipment knowledge


**Must be available to work flexible hours and be willing to work overtime**

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
  • Opportunities to participate in professional development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards including trips, event tickets, cash prizes and more



Why We’re Different


Meet the Anti-corporate culture of One Reverse Mortgage, where there’s not daunting hierarchy, “boss” is a four-letter word, and if you work hard, you’re the one who will reap the rewards, both personally and professionally. More than any other place you’ll work, we’re dedicated to honing your skills, helping you grow and making sure you have plenty of fun while you’re at it.


One Reverse Mortgage is an equal opportunity employer.

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