Quicken Loans

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Disaster Recovery Specialist

Disaster Recovery Specialist

Quicken Loans Inc.

Opportunity Details

Who We Are

We’re not only the largest online mortgage lender in America, we’re also the second largest mortgage lender overall – closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past seven consecutive years. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for the past four consecutive years, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with. 


If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE magazine’s first-ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years, and we were ranked #10 in FORTUNE magazine’s list of "100 Best Companies to Work For" in 2017, remaining in the top 30 for the past 14 years.

What You'll Do/Need

The Quicken Loans Technology team is seeking an experienced Disaster Recovery Specialist to aid in the administration and management of the Disaster Recovery. This team member applies proven communication and problem-solving skills within a team to identify, communicate and enhance overall operational resilience in regard to security, availability and process integrity.



  • Develop, coordinate and communicate disaster recovery requirements and cloud disaster recovery strategies
  • Standardize the disaster recovery processes and procedures across all critical applications and business units
  • Search for ways to improve system and application availability
  • Work closely with Crisis Management team members to continually mature and improve the response to disruptive events
  • Lead and support components of awareness for IT disaster recovery activities
  • Identify, analyze and align business recovery requirements with IT recovery capabilities to ensure plans are sound and gaps are identified and communicated
  • Provide support during incidents, widespread outages, disasters or crises that have the potential to require activation of response plans


  • Five years of experience in disaster recovery, information technology architecture and/or business continuity
  • Knowledge of SANS, clustering, virtualization and AWS concepts
  • Strong understanding of technology compliance requirements and their relationship to production processes
  • Experience managing multiple projects and working with cross-functional teams
  • Familiarity with risk management concepts and related standards: DRII, FFIEC, ISO 22301:2012, NIST, etc.

What’ll Make You Special

  • Bachelor’s degree in computer science, technology or a related discipline
  • Strong knowledge of client server architecture, including TCP/IP, DNS, firewalls and associated technologies
  • Certification through emergency management, disaster recovery or business continuity organizations such as DRII or BCI

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision insurance and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes and more


Why We're Different


Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.


Quicken Loans is an equal opportunity employer.


Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010 – 2016 Primary Mortgage Origination studies and the 2014 – 2017 Primary Mortgage Servicer studies. 2016 Origination (or Sales) based on 5,182 total responses and measures the opinions of customers who originated a new mortgage or refinanced within the past 12 months, surveyed in July – August 2016. 2017 Servicing based on 7,374 total responses and measures the opinions of homeowners on their mortgage servicing company, surveyed in March – April 2017. Your experiences may vary. Visit JDPower.com.

​Quicken Loans is the #1 online lender based on the ranking of Quicken Loans in comparison to online residential mortgage lenders included in the Inside Mortgage Finance "Top 50 Mortgage Lenders" report from Q2 2017.

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