Quicken Loans

Returning Candidate?

Assoc. Project Manager

Assoc. Project Manager

Quicken Loans Community Investment Fund

Opportunity Details

Who We Are

We’re not only the largest online mortgage lender in America, we’re also the second largest mortgage lender overall – closing loans in all 50 states. J.D. Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past seven consecutive years. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for the past four consecutive years, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with. 


If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE magazine’s first-ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years, and we were ranked #10 in FORTUNE magazine’s list of "100 Best Companies to Work For" in 2017, remaining in the top 30 for the past 14 years.

What You'll Do/Need

The Associate Project Manager harnesses the power of our AMAZING team members by managing our volunteer platform. Working with the Team Member Engagement team and the overall Quicken Loans Community Investment Fund, this team member fulfills volunteer commitments to our nonprofit partners and provides impactful volunteer experiences for our Quicken Loans Family of Companies team members across the country. This team member is adaptable, has a sense of humor, and can work quickly, think creatively, and manage the intricate details of event execution and data systems management. This person identifies a solution before most people even know there’s a problem, coordinates effective communication among a wide variety of internal and external partners, and maintains a positive and spirited demeanor.



  • Lead the transition team for Team Member Engagement to create training materials, develop an implementation timeline for users, lead ongoing training and schedule outreach opportunities for team members
  • Manage the timeline for new program launches and training schedules
  • Manage the portfolio of vendors and share feedback and strategy with Team Member Engagement and stakeholders
  • Work with the Accounting team to determine payment functions and assess budgets for the new platform
  • Work with the HRIS team to troubleshoot any transition issues
  • Pull reports and format raw data to share with leadership on a daily and weekly basis
  • Analyze data to determine trends
  • Provide weekly updates on volunteer and team member giving data
  • Attend three to five volunteer events per week
  • Check in volunteers and handle any onsite coordination
  • Communicate with nonprofit partners to update or enhance the volunteer experience
  • Gather quotes, photos and information for use in social media posts
  • Support the day-to-day functions of Causecast, our new volunteer management platform
  • Provide administrative support to Team Member Engagement team and other Quicken Loans Community Investment Fund teams



  • Strong communication and writing skills (please provide writing samples)
  • Ability to work well in a fast-paced environment
  • Personable, outgoing demeanor
  • Attention to detail
  • Ability to be highly organized
  • Ability to lift up to 25 pounds
  • Ability to comfortably work 40-plus hours per week, including some evenings and weekends


What’ll Make You Special

  • Bachelor’s degree
  • One to two years of nonprofit experience
  • One to two years of data systems experience
  • One to two years of event management experience

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision insurance and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes and more


Why We're Different


Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.


Quicken Loans is an equal opportunity employer.


Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010 – 2016 Primary Mortgage Origination studies and the 2014 – 2017 Primary Mortgage Servicer studies. 2016 Origination (or Sales) based on 5,182 total responses and measures the opinions of customers who originated a new mortgage or refinanced within the past 12 months, surveyed in July – August 2016. 2017 Servicing based on 7,374 total responses and measures the opinions of homeowners on their mortgage servicing company, surveyed in March – April 2017. Your experiences may vary. Visit JDPower.com.

​Quicken Loans is the #1 online lender based on the ranking of Quicken Loans in comparison to online residential mortgage lenders included in the Inside Mortgage Finance "Top 50 Mortgage Lenders" report from Q2 2017.

Stay Connected

Not ready to apply? Click here to create a profile and stay connected with Quicken Loans and our Family of Companies.