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Assistant Property Manager

Assistant Property Manager

Company 
Bedrock Management Services LLC
Location 
US-MI-Detroit

Opportunity Details

Who We Are

Detroit-based Bedrock is a full-service real estate firm specializing in acquiring, leasing, financing, and managing commercial and residential space. Since its founding in 2011, Bedrock and its affiliates have invested more than $3.5 billion in developing more than 100 properties in downtown Detroit and Cleveland totaling more than 16 million square feet. Bedrock’s real estate portfolio consists of more than 330 office and retail tenants in Detroit’s technology-centric downtown. For more information, visit www.bedrockdetroit.com or engage with us on Twitter @BedrockDetroit and Facebook.

What You'll Do/Need

Job Summary

The Assistant Property Manager supports the property management teams with building condition inspections, vendor over site, and administration of policies and procedures to efficiently manage the operations of the buildings. 

 

The Assistant Property Manager has duties and responsibilities in the areas of property management and administration, along with vendor contracts and tenant relations. This position works closely with internal and external partners in Leasing, Accounting, and Tenant Services and to clarify vendor requirements, and support tenant special events. Primary responsibilities include ensuring the property and common areas are maintained to Bedrock standard. 

 

Duties and Responsibilities

General Administration

  • Assist with developing and documenting property management procedures
  • Maintain accurate Tenant, Vendor and Building records
  • Maintain and update the shared database for vendors and tenants
  • Communicate effectively with staff members, tenants, vendors, contractors, government offices, property management and senior management staff

 

Property Administration

  • Manage all building work activity – oversee access and enforce all scheduling with construction, outside vendors & on-site team to insure normal operations during building hours
  • Assist in the day-to-day operational management of buildings and grounds
  • Physically inspect and document inspections of buildings within the portfolio on a daily basis and report any maintenance and repairs needed to property management teams
  • Coordinate service agreements and select contractors and suppliers
  • Research and prepare RFPs, and bid comparisons
  • Review and respond to all property inspections
  • Assist in overseeing all maintenance team members

Leasing and Lease Administration

  • Assist with administration of tenant leases in compliance with lease provisions
  • Follow up and report on rent delinquencies for specific tenants as required (EX: QL/TSI)

Tenant Relations

  • Provide and develop excellent working relationships with all tenants
  • Ensure that tenant inquires and complaints are timely and satisfactorily addressed and then followed up
  • Work closely with internal partners in Tenant Services and on the Events Team to support special events for tenants

 

Skills, Education & Experience

  • Minimum of 1 - 3 years’ experience in Property Management required, degree preferred
  • Real Estate Salesperson License
  • Some working knowledge of building systems, equipment and design
  • Excellent written and verbal communication skills and relationship building skills
  • Ability to work independently and handle multiple projects and tasks
  • Strong attention to detail and accuracy
  • Customer service focused and able to respond appropriately to all tenant inquiries
  • Must have proactive attitude for taking on new projects, coming up with innovative ideas, and designing better processes
  • Excellent follow-through in managing tenant issues and administering supervisory responsibilities
  • Demonstrate an ability to support and contribute to the team
  • Proficient in Microsoft - Excel, Outlook, and Word software packages
  • Familiarity with Yardi or similar property management software

 

Cultural Competencies

  • Modest & Secure
  • Independently Driven
  • Intelligently Collaborative
  • Never Satisfied
  • Relentless Commitment to Service

What You'll Get

Salary and Benefits

  • Compensation to commensurate with experience and industry standards
  • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
  • Opportunities to participate in professional and personal development programs

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