Quicken Loans

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Account Executive (San Antonio/ Austin area)

Account Executive (San Antonio/ Austin area)

Company 
Quicken Loans Inc.
Location 
US-Remote

Opportunity Details

Who We Are

We’re America’s largest mortgage lender, closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past eight consecutive years, 2010 – 2017. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for four consecutive years, 2014 through 2017, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with.

 

 

If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years. We were also ranked #14 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2018, remaining in the top-30 for the past 15 years.

What You'll Do/Need

Account Executives each report to an assigned Vice President of Market Development, who assigns to each Account Executive, in writing, exclusive authorized territories based primarily on geography. Account Executives are expected to increase and grow the company’s wholesale lending business by developing and maintaining mortgage loan broker relationships and agreements with qualified banks, community banks, credit unions and other qualified financial institutions (QFIs) within the Account Executive’s authorized territory.

 

Responsibilities

 

  • Identify QFIs within the Account Executive’s authorized territory with whom the company wishes to enter into a wholesale lending relationship; identify and contact key QFI personnel and other referral sources, associations and strategic alliances within the authorized territory; and update information with respect to such QFIs in the company’s databases
  • Contact, solicit and make presentations to such QFIs (primarily in person at the QFIs’ places of business) regarding various loan programs available through the company’s wholesale lending services as well as the company’s other settlement services, obtain commitments and agreements with QFIs at such presentations to enter into broker-wholesale lending arrangements with the company, and engage in other promotional activities in conjunction with these activities
  • Obtain broker-wholesale lending applications and due diligence documents from QFIs in accordance with the guidelines and instructions provided by the company, assist prospective financial institutions in completing broker application packages, and follow up on the company’s request for additional information, explanations and supporting documentation
  • Evaluate financial and other information about the prospective financial institution in order to make a preliminary determination about whether the prospective institution is a QFI under the company’s guidelines and monitor such information with respect to existing QFIs for significant adverse changes
  • Negotiate the terms of broker agreements with approved QFIs in accordance with the guidelines and instructions provided by the company and, when approved by the Director of the Quicken Loans Mortgage Services division, facilitate the execution of broker agreements and related documents and the transacting of wholesale loan transactions with the QFIs
  • Provide the QFIs with initial and ongoing on-site training, updates and information regarding the company’s loan programs, loan guidelines, and loan processing and closing systems, technologies and practices
  • Regularly visit QFIs to obtain additional referrals and commitments for, and submission of, brokered loan applications
  • Initiate, develop, support and expand the company’s existing, newly formed and ongoing business relationships with QFIs and their personnel with respect to the company’s wholesale lending services as well as other services provided by the company so as to identify new opportunities for the company
  • Prepare communications to the QFIs in conjunction with the Account Executive’s activities and prepare and submit reports in conjunction with the Account Executive’s activities, including, but not limited to, activity reports, preparing presentation materials, planning itineraries, attending company training, etc.
  • Act as a first responder and troubleshooter to assist the QFI in resolving loan-level and systemic problems, difficulties or concerns the QFI is having with the company’s services or loan programs and escalate such matters within the company in accordance with the guidelines and instructions provided by the company
  • Identify and address performance issues with the assigned QFIs’ loans
  • Complete “contact” reports, customer relationship management data, and any other reports or data collection required by the Account Executive’s leader or by the company
  • Share scorecards or other “report cards” that summarize performance trends and identify strengths and opportunities to improve results
  • Understand and comply with the rules and regulations associated with real estate transactions and the mortgage process

 

Requirements

 

  • Undergraduate degree in sales and/or marketing or equivalent experience in the wholesale banking/residential mortgage industry
  • Two years of direct business-to-business selling experience
  • Experience implementing cold calling techniques and servicing established accounts
  • Strong interpersonal skills and a passion for client service
  • Ability to use Microsoft Office and Outlook software
  • Organizational skills, disciplined mindset and a passion for accountability
  • Willingness to travel throughout the United States
  • Excellent written and verbal communication skills as well as presentation skills

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision insurance and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes and more

 

Why We're Different

 

Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.

 

Quicken Loans is an equal opportunity employer.

 

Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010 – 2016 Primary Mortgage Origination studies and the 2014 – 2017 Primary Mortgage Servicer studies. 2016 Origination (or Sales) based on 5,182 total responses and measures the opinions of customers who originated a new mortgage or refinanced within the past 12 months, surveyed in July – August 2016. 2017 Servicing based on 7,374 total responses and measures the opinions of homeowners on their mortgage servicing company, surveyed in March – April 2017. Your experiences may vary. Visit JDPower.com.

​Quicken Loans is the #1 online lender based on the ranking of Quicken Loans in comparison to online residential mortgage lenders included in the Inside Mortgage Finance "Top 50 Mortgage Lenders" report from Q2 2017.

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