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Yardi System Administrator

Yardi System Administrator

Bedrock Management Services LLC

Opportunity Details

Who We Are

About Bedrock

Detroit-based Bedrock is a full-service real estate firm specializing in acquiring, developing, leasing, financing, and managing commercial and residential buildings. Since its founding in 2011, Bedrock and its affiliates has committed more than $5.6 billion in acquiring and developing more than 100 properties in downtown Detroit and Cleveland totaling more than 16 million square feet.


Bedrock is leading Detroit’s building boom with the city’s largest and most ambitious projects. These projects meet an increasing demand for Class A office space and modern living options in a growing and technology-centric urban core, with an emphasis on ground-level activation and increased walkability. In the next five years, Bedrock plans to deliver 3,500 new residential units to the market; from City Modern, an 8.4-acre neighborhood where residents can age in place; to 28Grand, where residents use the city as their living room; to the Hudson’s project, which will soon be home to Detroit’s tallest building and most landmark address.


Our Core Values: Independently Driven | Never Satisfied | Relentless Commitment to Service


Why Bedrock?

At Bedrock, we create unique experiences through real estate! From your experience each day at the workplace to the experience we create for those who live, work, and play in our spaces, we are focused on making a lasting impression through our properties and developments.  We are looking for team members that want to make an impact in the fast-paced world of real estate, management and development and who want to be a part of a team who is changing the landscape in the cities where we work.  At Bedrock, you will be a part of an inspirational, energy-filled environment.  Come join the momentum! For more Information, visit bedrockdetroit.com or engage with us on Twitter @BedrockDetroit and Facebook.

What You'll Do/Need

Position Summary

We are seeking an energetic, customer service focused Yardi System Administrator. Strong communication skills and the willingness to pitch in and do what’s needed in a dynamic, fast-paced environment are requirements for success. Experience with 7s core voyager and ancillary modules are a must. We are looking for expert support and business process analysis to ensure Yardi is deployed and used in an effective manner across all levels of our organization. This position will provide Yardi technical support and training for users with varied backgrounds in technology.



Position Responsibilities

  • Provide expert technology support for all Yardi modules and associated software across the organization
  • Prepare and maintain Yardi training documentation, system documentation, and associated software process and procedures
  • Collaborate in the planning, design, development, and deployment of new Yardi modules, and Yardi enhancements
  • Evaluate property management software and associated vendor capabilities and make recommendations for changes 
  • Manage Yardi user account management process



Position Requirements

  • Excellent customer service and communication skills are required
  • 3+ years working with Yardi 7s (both Commercial and Residential)with experience using Rent Café, Rent Café CRM, Commercial Café, Procure to Pay, Mobile Maintenance (advanced MM is a plus) and Inspections
  • Familiarity with SQL preferred
  • Residential and Commercial property management experience preferred
  • Training technical experience preferred
  • Outstanding problem-solving skills; ability to analyze process related problems in context of daily operations and develop and implement permanent solutions
  • Diplomacy and interpersonal skills working with a wide variety of users with different technical abilities is required
  • Ability to effectively prioritize and execute tasks
  • Skills to troubleshoot property management system problems, as well as repair and/or consult vendor support personnel

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