Quicken Loans

  • Dir of Digital Performance Marketing

    Company
    Quicken Loans Inc.
    Location
    US-MI-Detroit
  • Who We Are

    We’re America’s largest mortgage lender, closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past eight consecutive years, 2010 – 2017. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for four consecutive years, 2014 through 2017, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with.

     

    If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years. We were also ranked #14 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2018, remaining in the top-30 for the past 15 years.

    What You'll Do/Need

    The Director of Digital Performance Marketing develops and implements the testing strategy for our products. This team member works closely with many areas of the business to help our Product Managers create a world-class experience for every client that makes it to our website and app properties.

     

    Responsibilities

    • Conduct data-driven analysis to build testing road maps
    • Direct the planning for the implementation of each experiment setup for hypothesis validation
    • Work closely with developers, QA, analysts and others to maintain a full pipeline of tests
    • Communicate test velocity risks with potential solutions
    • Lead the KPI selection, insights, recommendations and action steps for test results
    • Identify potential test conflicts and work with other teams to mitigate impacts

     

    Requirements

    • Strong experience with A/B testing platforms (Adobe Target or Oracle Maxymiser preferred)
    • Product launch and lifecycle management experience
    • Previous experience leading a cross-functional group in executing projects from ideation to completion
    • Strong web analytics and fact-based, decision-making skills
    • Ability to lead multiple projects simultaneously and operate in a fast-paced environment
    • Ability to frame and communicate trade-off conversations with leaders and partners

    What You'll Get

    • Excellent benefits package that includes a 401(k) match, medical/dental/vision insurance and much more
    • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
    • Other incentives, contests and rewards, including trips, event tickets, cash prizes and more

     

    Why We're Different

     

    Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.

     

    Quicken Loans is an equal opportunity employer.

     

    Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010 – 2016 Primary Mortgage Origination studies and the 2014 – 2017 Primary Mortgage Servicer studies. 2016 Origination (or Sales) based on 5,182 total responses and measures the opinions of customers who originated a new mortgage or refinanced within the past 12 months, surveyed in July – August 2016. 2017 Servicing based on 7,374 total responses and measures the opinions of homeowners on their mortgage servicing company, surveyed in March – April 2017. Your experiences may vary. Visit JDPower.com.

    ​Quicken Loans is the #1 online lender based on the ranking of Quicken Loans in comparison to online residential mortgage lenders included in the Inside Mortgage Finance "Top 50 Mortgage Lenders" report from Q2 2017.

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