Quicken Loans

  • Surveillance Operator (part-time)

    Rock Security LLC
  • Who We Are

    Detroit-based Rock Ventures serves and connects Quicken Loans Founder and Cleveland Cavaliers Majority Owner Dan Gilbert’s portfolio of more than 100 companies. The Rock Ventures Family of Companies' mission is to increase growth, innovation and prosperity in the cities in which its more than 30,000 team members live, work and play. Key initiatives include real estate development, community investments and economic development. Rock Security offers 24/7 safety and security services and training to the Rock Ventures Family of Companies’ team members, tenants and visitors. We’re proud to be part of collaborative public-private partnerships working towards common goals of enhancing the safety for everyone who lives, works and visits Detroit, Cleveland and our other home cities.

    What You'll Do/Need

    The Surveillance Operator is responsible for operating and monitoring all cameras and state-of-the-art surveillance programs. They’ll report all suspicious activity to the proper authority and will ensure all components of the Command Center surveillance equipment are operating according to standards and protocol.


    Location: Cleveland, OH, supporting Tower City Centerand other Family of Company Locations


    Schedule: This position is part-time at 24 hours per week. Shift hours will be between 3pm and 11pm and/or 11pm – 7am.



    • Operate and monitor surveillance cameras and state-of-the-art surveillance programs
    • Ensure all components of the Command Center surveillance equipment are operating according to standards and protocol
    • Communicate video intelligence to supervisors
    • Support and assist in record/data collection which involves recorded video


    • High school diploma or equivalent 
    • Experience in law enforcement, security or surveillance operation
    • Experience with the Microsoft Office suite
    • Ability to operate an extensive variety of pan-tilt-zoom surveillance cameras
    • Ability to manage information and technical security programs
    • Possess strong attention to detail and organizational skills
    • Ability to multitask in a constantly changing environment
    • Demonstrate analytical problem-solving ability and critical-thinking skills
    • Possess professionalism, confidentiality and a positive demeanor
    • Excellent verbal, written and presentation skills

    What You'll Get

    • Excellent benefits package that includes a 401(k) match, dental and vision insurance, and much more
    • Opportunities to participate in professional and personal development programs
    • Other incentives, contests and rewards, including chances to win trips, event tickets, cash prizes and more
    • Compensation commensurate with experience and industry standards

    Cultural Competencies

    • Independently Driven
    • Intelligently Collaborative
    • Never Satisfied
    • Relentless Commitment to Service
    • Flexible and Quick to Adapt
    • Critical Thinker
    • Team Player

    Why We’re Different:


    Meet the anti-corporate culture of the Rock Ventures Family of Companies, where there's no daunting hierarchy, "boss" is a four-letter word, and if you work hard, you're the one who'll reap the rewards, both personally and professionally. More than any other place you'll work, we're dedicated to honing your skills, helping you grow and making sure you have plenty of fun while you're at it.


    Rock Security LLC is an equal opportunity employer.


    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, and may be modified periodically.


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